FAQ's

We accept payments from PayPal, Klarna and all major debit/credit cards.

Choose to pay in 30 days or spread the cost of your purchase into 3 equal instalments, automatically charged from your card every 30 days. No interest fees or charges. Learn More.

Yes we ship WORLDWIDE! Please check the rates as they are calculated at checkout based on country!

Please refer to the Shipping section of our website here.

All orders once placed are finalised and products are not able to edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted.

Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products. For more details, please refer to our refunds policy.

We know the importance of affordability that's why we are offering make-up artists and salons up to 40% off! All you have to do is select your favourite styles from our Custom Packs collection. Need more than 20 pairs? Just add a minimum of 21 false eyelashes to your cart and the discount will be automatically applied!

We love treating our customers and Vicky Rewards is the easiest way to earn rewards and become part of our all-important community. For every 100 points you earn, we’ll reward you with £5 worth to spend, which you can use to treat yourself to your favourite products. For more details, click here.

For any questions or concerns, feel free to send us an email to info@vickylashes.co.uk